Unpaid tolls
Motorway users might fail to pay the toll for a number of reasons: lack of money, loss of ticket, lack of a payment card, insufficient credit, or malfunction, in which case a specific enforced toll collection procedure is initiated (described in the Company’s website). Motorway users who fail to present a valid entrance ticket at the exit booth will be required to pay a toll calculated from the furthest motorway entrance point (Article 176, Italian Motorway Code), unless they can provide hard evidence of their actual point of entrance (such as receipts, invoices, third party witness accounts, etc.).
Payment of the amount due must be made by the method indicated on the non-payment report and no later than 15 days following the date of transit. After the expiration of this term, the A22 motorway will initiate the process of credit recovery and will charge the relative expenses to the user. In case of non-payment within the indicated period, the A22 will exercise its right to forward the documents relating to the Road Traffic Police for subsequent contestation of the administrative sanctions referred to in Article 176, paragraphs 11 and 21 of the Traffic Code for the ascertained violation of the obligation to pay the motorway toll. This requires the payment of a sum of between € 85 and € 338 and the deduction of 2 points from the driving licence of the actual offender.
FOR FURTHER INFORMATION/REQUESTS/PAYMENT METHODS
For any need for clarification, further details or a request for cancellation, please fill in the following form and submit your request:
Alternatively:
Call +39 0461 212610 (Mon–Fri 9:00–12:00, 14:00–17:00)
Contact the staff at the A22 Service Centres.
Send an email to [email protected].